Opening Times Monday - Sunday 9.00am – 8.30pm Treatment Times 10.00am – 6.00pm

Arrival Times • You are invited to arrive 1 hour prior to your appointment to enjoy the exclusive facilities of the Spa. • Should you prefer not to make use of the facilities, please arrive 15 minutes in advance of your appointment to complete a consultation form. • Late arrivals will result in a reduction of your treatment time.

Spa Treatments • All spa treatments are suitable for both men and women with the exclusion of the ESPA Pre-Natal Relax & Restore
• Pre-booking is essential for spa treatments. We recommend contacting the spa a minimum of 7 days in advance to ensure we can accommodate your booking at your preferred time. • Bookings cannot be confirmed or secured without a credit card. To make an appointment call the Spa on 021-4918350 or Ext 550 • A treatment preference with a male or female therapist will be noted at the booking stage however the request cannot be guaranteed.

Check Out Guests must check out at the spa reception before leaving the Spa to ensure the treatment charge has been processed. Payments must be processed on the day of the treatment. There is no service charge on spa treatments. Gratuities are at the guest’s discretion.

Spa Etiquette Our Spa environment is one of relaxation and tranquility. Please respect all Spa guests’ right to privacy and serenity. We appreciate you turning off your mobile phone whilst in the Spa. The Spa is strictly not available for anyone under 18 years of age. Children are not allowed access to any area of the Spa.

Health and Safety It is important that you inform the Spa Reception on booking of any medical conditions. You may need to consult your doctor regarding your suitability for receiving treatment in certain instances.

Pregnancy We have specifically designed treatments for expectant and nursing mothers. Expectant mothers must be over 12 weeks pregnant for body treatments.

What to Wear A towel, robe and slippers will be provided for all spa guests to allow maximum comfort and relaxation. A bathing suit is required for the thermal suites and vitality pool. Disposable underwear can be provided for your comfort during your spa treatment.

Personal Belongings We encourage you to refrain from bringing valuables to the spa. We cannot take responsibility for loss, theft or damage to personal items.

Gift Vouchers Gift vouchers are available for any spa treatment or ESPA product and are an ideal present for someone special. Gift vouchers are non-refundable and must be presented at time of treatment or purchase.